Frequently Asked Questions

Absolutely. We maintain an exceptionally high bar through our rigorous 5-step vetting process. Every candidate goes through English proficiency testing, technical skills assessment, background verification, and culture-fit interviews. Our professionals hold recognized degrees and bring 3–7 years of relevant experience. Our rigorous vetting process ensures high-quality placements, and the vast majority of our clients continue working with the same team members long-term. Many of our clients report that their Teckas hires outperform previous local hires at a fraction of the cost.

This is one of the most common concerns we hear - and one of the easiest to solve. All of our professionals work YOUR business hours. Whether you're in EST, CST, or PST, your remote team member will be online and working during your core working hours. India's time zone actually makes this very manageable, as professionals can comfortably align with US business hours. You'll have real-time collaboration, instant communication, and no waiting overnight for responses.

We stand behind every placement with our free replacement guarantee. If a hire isn't meeting your expectations for any reason, we'll find you a replacement at no additional cost. During the first 30 days, you also have a full refund option - no questions asked. Our goal is to make this completely risk-free for you. That said, thanks to our thorough vetting process, replacements are rare.

Data security is a top priority. Every professional signs a comprehensive NDA before starting work. We comply with India's Digital Personal Data Protection (DPDP) Act 2023 and follow international best practices. All communications happen through encrypted channels, and team members connect via secure VPN when accessing client systems. We conduct regular security audits and can accommodate any additional security requirements your organization may have.

No long-term contracts. We operate on a flexible month-to-month basis. You can cancel with just 30 days' notice - no penalties, no hidden fees, no questions asked. We believe in earning your business every single month through the quality of our service, not locking you into a contract. Most clients stay because they want to, not because they have to.

Our pricing starts from $1,200/month per professional, and it's completely all-inclusive. That covers the professional's salary, benefits, HR management, payroll processing, IT setup, and ongoing support from our team. There are no setup fees, no onboarding charges, and no hidden costs. The price you see is the price you pay. We believe in transparent, simple pricing - it's one of the reasons our clients trust us.