Remote Staffing for Home Services Companies

Sound Familiar?

Challenges Home Services Companies Face

Can't Find Reliable Office Staff

Good dispatchers and office managers are hard to find locally. When you do find them, they leave within months for higher-paying desk jobs.

Dispatcher & CSR Turnover

High turnover in your call center means missed calls, botched schedules, and unhappy customers. Every lost call is lost revenue.

You're Personally Answering Phones

As the owner, you're still the one picking up calls, scheduling jobs, and chasing invoices. There's no time left to grow the business.

Roles

Roles We Hire for Home Services

Pre-vetted professionals who understand the pace and demands of field service operations.

Dispatcher / Scheduling Coordinator

Manages daily job schedules, assigns technicians based on proximity and skill, handles rescheduling and emergency calls. Proficient in ServiceTitan, Housecall Pro, and Jobber.

Customer Service Representative

Answers inbound calls, books appointments, follows up on estimates, and manages customer communications. Trained in home services phone scripts and upselling maintenance plans.

Bookkeeper

Handles invoicing, accounts receivable/payable, payroll processing, and financial reporting. Experienced with QuickBooks, Xero, and home services billing workflows.

Marketing Coordinator

Manages Google Business Profile, runs local PPC campaigns, handles social media, and coordinates review generation. Focused on driving leads for service-area businesses.

Our Promise

What You Get with Teckas

Save 60–70% on Staffing

Hire full-time dispatchers, CSRs, and bookkeepers at a fraction of US salary costs. Same quality work, dramatically lower overhead for your home services business.

Hire in 7 Days

We present pre-vetted, interview-ready candidates within one week. No job board posting, no resume screening, no wasted time. You interview and approve every hire.

Fully Managed

We handle payroll, HR, equipment, and ongoing performance management. You focus on running your crew while we take care of the back-office staffing details.

FAQ

Common Questions from Home Services Companies

Can a remote dispatcher handle real-time scheduling for field technicians?

Yes. Our dispatchers are trained on leading field service platforms like ServiceTitan, Housecall Pro, and Jobber. They manage real-time job assignments, route optimization, and technician communication using the same tools your in-house team would use. Many of our clients find remote dispatchers are actually more focused and efficient because they have fewer in-office distractions.

Will customers know they're speaking to someone overseas?

Our CSRs are fluent in English with neutral accents and are trained on home services phone scripts specific to your company. We conduct accent and communication assessments during our vetting process. Most customers will not notice any difference from a local representative.

How do your staff handle after-hours emergency calls?

Because our professionals are based in India, the time zone difference actually works in your favor. Your remote staff can cover evening and early-morning calls during their regular business hours, giving you extended coverage without paying overtime. We can set up shifts that align with your busiest call windows.

What if I already use ServiceTitan or Housecall Pro?

That is ideal. Our dispatchers and CSRs are experienced with all major field service management platforms. We will match you with professionals who already have hands-on experience with your specific software, so onboarding is faster and smoother.

How quickly can I have someone answering phones?

Most home services clients have their first hire onboarded and taking calls within 7 to 10 business days. We handle recruitment, vetting, and initial training. You provide your scripts, software access, and any company-specific procedures.